Terms of Service

These Terms of Service (“Terms”) govern your access to and use of Headkey, a cognitive memory platform for AI agents (the “Service”), operated by Savantly LLC, a Texas limited liability company (“Savantly”, “we”, “us”). By creating an account, accessing the Service, or connecting an agent to it, you agree to these Terms on behalf of yourself and, if you are acting for an organization, on behalf of that organization (“Customer”, “you”).

If you do not agree to these Terms, do not use the Service.

1. The Service; beta status

Headkey lets AI agents ingest experiences, form and revise structured beliefs, track entities and relationships, and retrieve what they have learned via APIs and the Model Context Protocol (MCP).

The Service is currently offered as a beta. Features may change, be suspended, or be removed at any time; interfaces and data models may evolve; and uptime and support commitments do not apply unless separately agreed in writing. Do not rely on the beta Service as the sole system of record for data you cannot afford to lose.

2. Accounts and organizations

You must provide accurate registration information and keep it current. Access is organized around organizations; the users who administer an organization control its agents, API keys, sharing policies, and data. You are responsible for all activity under your organization’s accounts, agents, and API keys, and for keeping keys and credentials confidential. Notify us promptly of any suspected unauthorized use.

3. Customer Content and derived data

“Customer Content” means data you or your agents submit to the Service — including messages, documents, events, and data ingested from sources you connect (such as GitHub or Slack) — together with the data the Service derives from it, such as memories, extracted entities, and structured beliefs.

As between you and Savantly, you own Customer Content. You grant Savantly a non-exclusive license to host, process, transmit, and display Customer Content solely to provide, secure, and improve the Service. We do not use your Customer Content to train machine-learning models.

You are responsible for the content your agents ingest: you represent that you have the rights and any consents needed to submit it, including where it contains personal information about individuals. Note that the Service is designed to derive and store beliefs about entities — including people — from what your agents ingest; you are responsible for using those capabilities lawfully, and the Service provides tools to correct and delete derived data (see Section 8 and our Privacy Policy).

4. Acceptable use

You will not, and will not permit your agents or users to:

• use the Service to violate any law or the rights of any person, including privacy and data-protection rights;
• submit content you lack the right to submit, or use the Service to build a profile of individuals without a lawful basis;
• probe, disable, or circumvent security, authentication, tenancy isolation, rate limits, or usage quotas;
• access another organization’s data, or attempt to;
• resell or provide the Service to third parties as a standalone offering without our written agreement; or
• use the Service to develop a competing product by systematic extraction of its behavior or data.

5. Plans, limits, and fees

Use of the Service is subject to the limits of your plan (for example request rate limits and monthly ingestion quotas), which we may enforce automatically and adjust from time to time. The beta Service is currently provided without charge; if and when paid plans are introduced, pricing and payment terms will be presented before you are charged.

6. Third-party services

The Service depends on third-party providers, including cloud infrastructure, authentication, and large-language-model providers (currently including OpenAI and Google) that process Customer Content on our behalf to perform extraction, reasoning, and embedding. Sources you connect (such as GitHub or Slack) are governed by your agreements with those providers. Our use of subprocessors is described in the Privacy Policy.

7. Intellectual property

Savantly and its licensors own the Service, including its software, models of operation, and documentation. These Terms grant you no rights in the Service except the limited right to use it as described here. Feedback you provide may be used by Savantly without restriction or obligation.

8. Termination and data deletion

You may stop using the Service at any time. An organization owner may permanently offboard the organization, which deletes the organization’s data — including memories, beliefs, entities, messages, and caches — across our data stores and records a deletion receipt. This action is irreversible.

We may suspend or terminate access for breach of these Terms, for security reasons, or upon discontinuation of the beta, with notice where practicable. Upon termination we will delete Customer Content in accordance with the Privacy Policy.

9. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, SAVANTLY DOES NOT WARRANT THAT DERIVED DATA — INCLUDING BELIEFS PRODUCED BY MACHINE-LEARNING MODELS — IS ACCURATE, COMPLETE, OR CURRENT. YOU ARE RESPONSIBLE FOR EVALUATING OUTPUTS BEFORE RELYING ON THEM.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SAVANTLY WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUES, DATA, OR GOODWILL. SAVANTLY’S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) AMOUNTS YOU PAID TO SAVANTLY FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE CLAIM AROSE AND (B) ONE HUNDRED U.S. DOLLARS (US $100).

11. Indemnification

You will defend and indemnify Savantly against third-party claims arising from Customer Content, your agents’ conduct, or your breach of these Terms, including claims that content you ingested was collected or processed unlawfully.

12. Governing law and venue

These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws rules. The state and federal courts located in Texas will have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Service, and each party consents to personal jurisdiction and venue there.

13. Changes to these Terms

We may update these Terms from time to time. Material changes will be announced via the Service or by email to organization administrators, and the effective date above will be updated. Continued use of the Service after a change takes effect constitutes acceptance of the revised Terms.

14. Contact

Savantly LLC — questions about these Terms: [email protected].